good services with shuttle need improvement

a warm welcome, but remember to confirm shuttle details beforehand to avoid confusion; loved the quick check-in process and free airport shuttle made my stay easier.

a thoughtful gesture from the amazing staff made a world of difference

Friendly staff, comfortable mattresses, excellent shuttle service.

great park access and nearby attractions for weekend explorers

I had a lovely stay here with Tahirah and Nandi providing amazing service that truly made my experience enjoyable. The convenience of nearby parks like Police Officer Edward Byrne Park and a few restaurants for some local dining made the stay even better for someone who loves to stroll around cities. The only downside was the lack of a continental breakfast but overall, it was a comfortable place for a single traveler like me.

Just an optimal selection for a mini-vacation in New York with best value. The shuttle was great going and coming home. Tip, Use the shuttle service to avoid airport traffic.

Exceptional Service and Memorable Stay!

Our family with children felt welcomed from the moment we arrived. The front desk staff greeted us warmly and made us feel like regulars. We enjoyed breakfast with Ekbal, who provided fantastic service. Pro tip, Arrive early for breakfast to enjoy a leisurely morning before catching your flight!

mixed feelings about my stay

The concierges were exceptionally attentive and always ready to assist which made me feel truly valued during my stay The night bartender was consistently friendly and made the experience enjoyable.

The room lacked adequate soundproofing for a restful sleep.

I had an amazing stay! The service was top-notch; Dewan really made my dining experience unforgettable with his friendly and attentive nature. The chicken dish I had was truly delicious!

I stayed for one night in a King Room, which was spacious and well-equipped with a refrigerator and microwave. The staff was exceptionally helpful, especially during my inquiries about the shuttle service. I found the hotel’s 24-hour business center to be very convenient for preparing for my meetings. Overall cleanliness and comfort contributed positively to my stay.

Limited entertainment options nearby.

This hotel always suits me perfectly, offering free airport shuttle, 24-hour reception, and great wi-fi. I still remember how the staff helped find my forgotten earpods during my first stay. I highly recommend this place, and I'll be back next year!

The spacious King Room was comfortable, but the night noise was unbearable.

Had a great time with friends. We enjoyed the free shuttle to nearby golf courses. The staff was friendly and accommodating, making our stay very enjoyable. The hotel was clean and close to the airport, which was a plus for our travel plans.

However, it took a long time for the shuttle to pick us up from the airport, which was frustrating.

We enjoyed a quick ride to the nearby Jamaica Station on the hotel’s shuttle, which made getting around super easy for our family. The staff were incredibly friendly and accommodating, ensuring we had everything we needed, especially with two little ones in tow.

My kids wished for some activities to keep them entertained while we were at the hotel. A little game room would have made our stay even better!

Clean rooms, friendly staff. The room was tiny and the internet was slow. Shuttle to JFK was convenient.

I stayed one night in a King Room. It was spacious with a refrigerator and microwave. The staff was helpful and the shuttle was convenient. The restaurant had great food options. I appreciated the cleanliness and comfortable atmosphere. ✈️

Yo, the highlight was the bomb yogurt parfait at the hotel restaurant! Every bite was a sweet moment. Plus, the spacious King Room was perfect for kicking back after a long travel day! 🍽️🛌

Chose this spot for the airport shuttle, but when I landed at 10:30pm, it was a ghost town! After arguing, a Lyft was promised but got canceled thrice, pure NYC chaos! Still made it, though. 💨